This Shipping Policy (“Policy”) outlines the terms and conditions governing the shipping and delivery of products purchased from Crusher Cards, operated by Crusher Inc OÜ (“we,” “us,” or “our”). This Policy applies to all orders placed through our website, https://crusher.cards (“Website”), and complies with the laws and regulations of the European Union (EU).

1. Shipping Zones 1.1. We currently offer shipping to addresses within the European Union (EU), US and select international destinations. Please note that some locations may have limitations or restrictions on shipping, and we reserve the right to decline shipping to certain areas.
2. Shipping Methods and Timeframes
   2.1. We offer standard shipping for all orders, which will be processed and dispatched within 1 to 3 business days after the order is placed, subject to product availability.
   2.2. Estimated delivery times for standard shipping within the EU are typically between 3 to 10 business days from the date of dispatch, depending on the destination.
   2.3. For international orders, delivery times may vary and can range from 7 to 21 business days from the date of dispatch, depending on the destination and any potential customs processing delays.
   2.4. Please note that the above-mentioned timeframes are estimated and not guaranteed. Factors such as postal service disruptions, holidays, and unforeseen events may impact delivery times.
3. Shipping Costs
   3.1. Shipping costs are calculated based on the destination, weight, and dimensions of the products in the order. Customers can view the shipping cost before finalizing their purchase during the checkout process on our Website.
   3.2. Any additional taxes, customs duties, or other fees related to international shipping are the responsibility of the customer and may vary based on the destination country’s regulations.
4. Order Tracking
   4.1. Once an order is dispatched, customers will receive a shipping confirmation email containing the tracking information for their package. Customers can use this tracking number to monitor the status of their shipment.
5. Order and Shipping Address
   5.1. Customers are responsible for providing accurate and complete shipping information when placing an order.
   5.2. We will not be held liable for delays or non-delivery resulting from incorrect or incomplete shipping addresses provided by the customer.
6. Order Processing and Dispatch
   6.1. We strive to process and dispatch orders promptly. However, order processing and dispatch times may vary depending on product availability and other factors.
   6.2. In the event of any delays or issues with processing an order, we will promptly communicate with the customer to provide updates and potential solutions.
7. Delivery Confirmation
   7.1. A signature may be required upon delivery of the package, depending on the shipping method and destination.
   7.2. If a customer is unavailable to receive the delivery, the courier may leave a delivery attempt notice or contact the customer to schedule a redelivery.
8. Lost or Damaged Shipments
   8.1. In the rare event of a lost or damaged shipment, customers should promptly contact us at shop@crusher.cards to initiate a claims process.
   8.2. We will work with the shipping carrier to investigate the issue and resolve it to the best of our ability.
9. Modifications to the Policy
   9.1. We reserve the right to modify or update this Policy at any time. Any changes made will be effective immediately upon posting the updated Policy on our Website.

Please note that this Policy is intended as a general guideline, and specific situations may be addressed on a case-by-case basis, as permitted by applicable law.